“A school management information system to help you record pupil progress, set targets and analyse all assessment, attendance and behaviour for individuals, groups, classes and years. All in one place.

RM Integris is one database for one price with unprecedented simplicity – incorporating everything you need into one package. It’s a powerful yet easy to use solution for all schools from the smallest nursery to the biggest multi-academy trust.” – RM Integris

RM Integris licenses can be purchased from Schools ICT through NYES (http://nyeducationservices.co.uk).

The MIS team provide support for RM Integris through the ‘Support and Infrastructure’ SLA or alternatively the ‘MIS Only’ SLA.  For more information on the SLA’s please login to SLA Online (http://nyeducationservices.co.uk) or contact you relationship manager.

Dedicated MIS first line support 

The Schools ICT Help Desk is the first point of contact for all enquiries, requests for support or general information. Their role is to identify the problem, find an answer and implement the solution.  Any issues or queries relating to an MIS, will be passed directly to the MIS Team.  There will be a member of the MIS Team working closely with the help desk team each day with the rest of the team easily contactable.

Remote Support

Where appropriate, and only with the customer’s authority, our agents can quickly take control of school systems to diagnose faults and provide guidance for users. Our ability to resolve a high proportion of reported faults using this technology means that downtime is kept to a minimum, and by saving on travelling and other costs associated with traditional on-site support, we are able to make savings in operational efficiency that enables us to keep our costs low. Savings that we pass back to our customers.

Training

The MIS team offer a wide range of training courses to cover the extensive modules available in RM Integris.  These courses include, but are not inclusive to, the following:

• RM Integris Census
• RM Integris Key Stage Returns
• RM Integris Year End

The courses are currently offered at the County Hall  in Northallertion and North York Moors National Park Authority in Helmsley.  Please see the training area of this site for more information.  We can also offer all training courses onsite at a cost of £280 for up to three delegates.  Please contact the Schools ICT helpdesk and ask to speak to a member of the MIS team to discuss this option, alternative please request a quote for MIS training through SLA Online.  Ad-hoc RM Integris related training is also available.