Introducing 'all you can eat' bundle from Redstor
EDUCATION
Think of us as part of your team, here to support you with every aspect of your digital technology. It is our job to keep your ICT investments fit and healthy and running at their optimum, enabling you to get on with the day to day tasks without worry. We’re here for help and advice through all the stages of your digital journey.
BUSINESS
Our approach is different from a commercial supplier. We want you to be confident in your choice of digital technology and support services. At NYES Digital we won’t just sell a generic off-the-shelf package. We will work with you to design a personalised solution for your organisation, by listening to you and working with you.
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Mission
What we’re about
We believe that every customer deserves the best technology available to meet their current and future needs and that we are the best organisation to deliver this for you.
Our mission is to become the Number 1 trusted partner of choice for organisations in Yorkshire and beyond for IT support.
We will achieve this by challenging our staff to continuously develop safe, secure, innovate, robust and fit for purpose solutions supported by our network of trusted suppliers at a price that’s right for our customers.
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NYES Digital
Going the extra mile to support you
It’s our people that make the difference – their passion – their dedication and their drive to find solutions.
IT Support Services
Technical Support
Fabulous fast and friendly problem solving from our technical support team.
Here to help with any request from simple password resets to more complicated ICT difficulties.
Our experienced & knowledgeable helpdesk staff focus on finding solutions and will do their best to resolve problems at first contact.
Remote Monitoring
We are in the background quietly monitoring your systems 24/7. If something is not quite right we’ll get an automatic early warning and can virtually solve many problems before they turn into an issue without you even knowing. This has huge benefits by reducing the down time and also the waiting time for engineer visits.
Field Techs
If we can’t solve your issue through the Help Desk or remotely we’ll send out one of our rapid response Field Techs. They go the extra mile to diagnose and resolve problems quickly whilst having the minimal impact on the normal operation of your work.
Hardware Repair
Even the best equipment sometimes goes wrong. Our hardware service is a parts and labour inclusive repair service for hardware faults in computer and related equipment currently installed on your site. It also comes with courier collection and return if the item needs to be sent away for specialist repair.
Installations
Our skilled installation engineers can set up, integrate and install all equipment from new PCs and printers to full ICT suites including servers, networks, WiFi and more. We’ll also provided a dedicated project officer to manage the work from start to finish.
Technicians & Network Managers
We have two special in-house support options for schools
Schools Techs – your very own dedicated School Tech can provide ICT support on a regular timetabled basis, managing your school’s ICT equipment, networks, systems and backups. It’s one of our most popular and valued services.
Network Manager – benefit from an experienced Network Manager to work in-school and alongside staff to manage and maintain your school’s ICT network as a permanent member of your team.
A full and comprehensive range of services
We can be confident when we say no other supplier offers as wide a range of services and support options as we do. Here are our big six.
School MIS
MIS software, accredited support and expert training. We cover:
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Shop
Explore our range of ICT equipment with delivery, warranty & install options.
Web Design
Engage and inspire your audience with our affordable website options.
- DNS and Domain Registration
- Hosting and SSL
Broadband
Fast and flexible connectivity with expert support so you can connect to the world.
We also can provide
Cyber Security
Helping you put all the measures in place to stay safe and securely connected.
Cloud Services
Embrace the cloud with our Microsoft 365 and Google partner services.
A Word
From your NYES Digital Service Manager
The services we deliver have been developed over the last 30 years by ensuring that we listen to our customers, suppliers, partners, and the IT market. This has allowed us deliver services that our customers need. We do not have a one size fits all service; we adapt to the unique needs of all our customers.
By working with us you will receive a service that is tailored to your individual needs, ensuring that what we offer you is fit for purpose and will deliver the outcomes that you require. I am so honoured to say that all our staff pride themselves on their excellent customer service, working with our partners and suppliers to ensure a service is delivered that has considered all the technology developments available at the time.
– Keren Wild
Latest News
NYES Digital & Finance Discovery Days
NYES MIS FAS Discovery Days FlyerNYES Digital are an agnostic MIS & Finance service provider. We are accredited and recognised to support Arbor, Bromcom and SIMS. We acknowledge the importance of schools to consider their MIS provision, especially if your current contract is coming to an end or your school has impacted by…
New Website Launch – Tithe Maps
We are thrilled to announce the launch of a brand-new website for one of our valued clients! Tithe Maps. You can view the site here At NYES Digital , we take pride in delivering top-notch websites that reflect our clients\' visions and goals. Ready to transform your online presence?…
MIS Support
If you are considering your MIS options please let us know. We are on hand to assist with your migration and onboarding journey. We offer initial training and setup of modules as well as liaise with your third parties to link into your new MIS. We are recognised accredited support…
New Website Live – Askwith Primary
Our team has worked hard to create a user-friendly, visually appealing that reflects the school’s values and vibrant community. At NYES Digital , we pride ourselves on our ability to turn visions into reality with precision and creativity. Why Choose Us? With a proven track record of delivering exceptional web…
Multifactor Authentication
What is Multi-Factor Authentication (MFA)? In today\'s digital world, keeping your online accounts secure is more important than ever. One effective way to protect your accounts is by using Multi-Factor Authentication (MFA). But what exactly is MFA, and how does it work? Let\'s break it down in simple terms. Understanding…
Finance and Admin Conferences Spring 2025
Keren Wild, NYES Digital Service Manager will be conducting sessions on Demystifying the MIS Market at the Spring Finance Admin Conference, 26th February, and 27th February. These are remote conferences, and you can secure your place using these links: https://nyes.info/Event/245762 https://www.nyes.info/Event/245763 These sessions will cover best practice on decision making…
Wishing Will the Best of Luck!
Today we are saying goodbye to our colleague Will, after 7 years of hard work and dedication with NYES Digital. Throughout his time with us, Will has been an integral member of the Cirrus Web team, being involved in many website projects and playing a crucial role in supporting…
Call Statistics – Census 16th Jan 2025
Here at NYES Digital we value your phone call. A recent snapshot of calls we handled on 16th January 2025 during our Census Day: 139 calls answered with average speed of answering in 58 seconds Remember we are only a phone call away or contact us here:
School Census Day 16th January 2025
The Spring School Census 2025 takes place on Thursday 16th January 2025. You can start to prepare your data in your School MIS now. Census help guides will be available on our website shortly. Please contact the MIS team if you need any assistance with Census. The dedicated Census helpline…
Call Statistics October 2024
Here at NYES Digital we value your phone call. 📞 A recent snapshot of calls we handled on the 3rd October 2024 during our Census Day: 118 answered with the average speed of answering in 1 second! 🔥
30
Years Supporting Customers
400
Sites Supported
16000
Hardware Items Sold Per Annum
5
MIS Systems Supported
47
Staff
60000
End users supported