As a valued NYES Digital customer we want to make your experience of working with us as efficient as possible.

We’ve launched an online platform called the ‘NYES Portal’ which you can use to contact us should you face any issues with your digital products. This is an extra way to get in touch with us, and we’re still happy to hear from you by email, web chat, or phone. However, the new platform offers you the following benefits:

• Easy to use online platform to submit support requests to our team.
• You can monitor and manage your support requests and see their status.
• You will have greater oversight of requests through the ability to view submissions at both an individual and organisational level.
• The new system has robust security via 2 Factor Authentication, secure messaging, and only authorised personnel can access the portal.