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Terms and Conditions

Delivery Disclaimer

Due to the Covid-19 Virus pandemic and the global availability of some component parts we are experiencing a delay in the supply of some items in our catalogue. If the delivery of your order is time critical please check first with the sales team who can advise you of any known supply issues or suggest an alternative product from guaranteed stock

Please allow up to two weeks for the delivery of Computers, Laptops, Printers, and six weeks for Laptop Trolleys. Smaller items such as memory, printer cartridges, consumables should be delivered within five working days.

Delivery costs are calculated according to the size and weight when shipped. Delivery costs will be added prior to the order confirmation email (not the new order email) that you will receive once a member of the NYES Digital Development Team has checked your order.

All products must be delivered to an NYCC Schools address .

Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.

We will inform you as soon as possible after ordering if we are unable to deliver the products to you, and where possible offer you an alternative product.

North Yorkshire County Council – NYES Digital
Standard Terms And Conditions

1. In these conditions: –

“Council” means North Yorkshire County Council of County Hall, Northallerton, DL7 8AD.

“Conditions” means these terms and conditions

“Goods” means the goods supplied under the order

“Order” means the Council’s order for the goods

“Supplier” means the supplier of the goods.

2. These conditions apply to all orders for the purchase of goods by the Council from the Supplier. All other terms and conditions are excluded including any terms and conditions which the Supplier may attempt to apply under any sales offer or other documents. Delivery of goods by the Supplier to the Council shall be deemed to be conclusive evidence of the Supplier’s acceptance of these conditions.

3. No variation of these conditions shall be effective unless agreed in writing between the Council and the Supplier.

4. Goods must be of the type and quality specified in the order, and where relevant must comply with samples previously approved by the Council.

5. Goods shall be supplied in such quantities, at such times and in such a manner as the Council may direct. Goods shall be delivered at the Supplier’s risk to the address specified in the order and shall be free from charges for carriage and packaging except where the Council agrees to pay such charges in the order. The Supplier shall be responsible for the off loading of goods on delivery.

6. Property and risk in the goods shall pass to the Council on delivery except where payment has already been made, when property in the goods shall pass on payment.

7. The Supplier shall provide a delivery note quoting the order number and giving details of the goods delivered. The Council’s order number must be also quoted on the invoice.

8. If the goods delivered are not of the specified quality, quantity or type or if they do not comply with any sample previously supplied then the Council can either refuse to receive the goods at all or can reject all or part of them.

9. If any goods rejected by the Council are not removed by the Supplier within seven days from the invoice, the Council may remove the goods at the Supplier’s cost. Rejection may be for quality reasons or other valid grounds.

10. The Supplier warrants to the Council that the goods will be of satisfactory quality (within the meaning of the Sale of Goods Act 1979) and fit for any purpose stated by the Supplier or made known to the Council at the time the order is placed; the goods will be free from defects in design, material and workmanship; the goods will correspond with any relevant specified sample and will comply with all statutory requirements and regulations relating to the sale of goods.

11. If the Supplier does not deliver the goods within the time specified in the order the Council may cancel the order.

12. The Council shall not be liable for any damage to or deterioration of any rejected goods whilst in its possession.

13. The Supplier shall not assign or sub-contract the order (in whole or in part) without the Council’s agreement but no consent is necessary for the sub-contracting the delivery of the goods.

14. The Supplier shall indemnity the Council against all losses, claims and costs arising from injury (including death), lost of or damage to property real or personal arising out of the act or default of the Supplier, its servants, agents or sub-contractors in connection with the order.

15. The Council may cancel the order immediately if the Supplier becomes bankrupt, has a receiver appointment, goes into liquidation or if the Supplier is guilty of any offence under relevant Prevention of Corruption legislation.

16. Where a price is specified in the order the price actually chargeable must not exceed it.

17. The Supplier must comply with every relevant legal requirement (including EU and UK standards) relating to the manufacture, packaging and delivery of the goods.

18. The English law applies to the order.

19. The Council may set off against the price any amount due from the Supplier under this or any other order.

20. The council’s right in these conditions supplement any warranty or guarantee offered by the Supplier. The Council will have the right to require the Supplier to remedy defects in the goods (by repair or replacement) if within six months of delivery, the goods become defective because of poor design or workmanship, use of faulty materials or other relevant reason.

21. Except where otherwise agreed by the Council , requests for payment must be submitted as electronic invoices using the OB10 invoicing services provided by Open Business Exchange. Any costs incurred in making such submissions will be met by the Supplier

22. Except where otherwise agreed by the Council, the invoice will be paid by BACS and the remittance advice sent by email or fax. The Supplier shall provide details of its bank account and email address or fax number to the Council no later than the time submitting the invoice relating to this order.

Note: These conditions were issued by the County Council on 1/8/2004.