NYES Digital Logo

Phone

01609 536 086

Nyes Digital Logo

Chats and Calls

by | Apr 20, 2022

7

Chats and Calls

Start a conversation

with the whole team…

Click Teams , pick a team and channel, write your message, and click Send .

With a person or group…

View a chat

  • Select Chat and select a one-on-one or group chat from the chat list.

Start a chat

  1. Select New chat  .
  2. Type the name of the person or people you want to contact.
  3. Select the down arrow to add a name to your chat group.

Make video and audio calls from a chat

  • Select Video call  or Audio call  to call someone directly from a chat (top right hand corner)

Use Recent and Favorites

On the left side of the app, you’ll see your Recent conversations as well as your Favorites.

  • Hover over a conversation, select the three dots, and then select Favorite to keep your chat in your Favorites list.

Make calls and view history or voicemail

  • Select Calls > Dial a number, and enter a phone number. When you’re ready, select Call to start the call.
  • Note: If your organization has an Enterprise Voice or Business Voice license, you can call anyone from Teams even if they’re not using it.
  • Select Calls > History to see your call history.
  • Select Calls > Voicemail to check your voicemail.
  • If you don’t have Calls, select Activity to see any missed calls and voicemail.

You might also be interested in

School Census Day 3rd October

The Autumn School Census 2024 takes place on Thursday 3rd October.  You can start to prepare your data in your School MIS now.  Census help guides are available on our website shortly.  Please contact the MIS team if you need any assistance with Census.  The dedicated...

MIS Autumn 2024 Newsletter

Welcome back! We hope you all had a wonderful summer and are all settling into the new academic year. Attendance codes You will have seen our recent communication that from 19th August 2024 there are several changes to attendance codes. For a full list of available...

NYES Digital MIS Discovery Days

NYES MIS Discovery Days FlyerWe acknowledge the importance of schools to consider their MIS provision, especially if your current contract is coming to an end. We are working with the MIS suppliers on our framework to offer demonstrations over 7th and 8th October, to...