Suspected ParentPay Hack

by | Dec 23, 2020 | Latest News


Suspected ParentPay Hack

A statement from Parent Pay IT Security team, December 22, 2020

As is being widely reported, SolarWinds recently suffered a security breach, potentially impacting tens of thousands of SolarWinds customers worldwide.

As a user of SolarWinds, as soon as ParentPay were made aware of the breach we isolated our systems and launched an immediate and thorough investigation. We have found no evidence to suggest ParentPay customer or partner data has been breached or compromised in any way.

Having analysed our detailed historic logs (available from throughout the full timeframe), and conducted technical forensics analysis, we have found no indications that those responsible sought to further access ParentPay systems.

All of our SolarWinds services and systems have been shut down and permanently removed from the ParentPay network.
Safeguarding customer and partner data is our top priority and all such information is given the utmost protection. We remain confident that such data was safely isolated from this incident.

Our dedicated IT security team continues to monitor the situation and are sharing any supporting information with the wider security community.

Kerrie Bell , Area Sales Manager – North, ParentPay

You might also be interested in

New website live

we've made a new website live this week for Reeth and Gunnerside Schools. "We think that the project has gone very well. You’ve been patient and helpful while we’ve learned to use the new site, and responsive to suggestions and questions from us. The support from you...

Anycomms Complete

🚀 Exciting news! Anycomms has been upgraded to Anycomms+! 🆕 Schools sending files to the LA now need to use the faster, more secure, and easier Anycomms+. For assistance, contact our helpdesk at 01609 53 6086.

Meet our Operational Team Leader Sarah Addison

I have worked for NYES Digital, within our MIS team for the last 3 years. Previously to that I worked in a very busy school office ! I enjoy being able to support all of our lovely schools and I am always happy to help. I have recently been seconded into the...